At AlphaGraphics Bountiful, we are committed to protecting your privacy. This Privacy Policy outlines how we collect, use, and share your personal information. By using our services or interacting with us, you agree to the terms of this policy.
What Personal Information is Collected:
We may collect the following types of personal information:
- Contact Information: Name, address, phone number, and email address.
- Business Information: Company name, job title, industry.
- Project Information: Details of your printing and design projects, including files, specifications, and instructions.
- Payment Information: Credit card details, billing address, and transaction history. (Note: We use secure third-party payment processors, and we do not store your full credit card information on our servers.)
- Website Usage Information: IP address, browser type, operating system, pages visited, and other browsing data collected through cookies and similar technologies.
- Communication Information: Records of your communications with us, including emails, phone calls, and chat logs.
- SMS/Text Message Information: If you opt-in to receive SMS messages from us, we collect your phone number and consent details.
How Personal Information is Used:
We use your personal information for the following purposes:
- To provide and manage our printing, design, and related services.
- To process orders and payments.
- To communicate with you about your projects, orders, and inquiries.
- To send you marketing and promotional materials (with your consent, where required).
- To improve our website and services.
- To comply with legal obligations.
- To send transactional messages related to orders.
- To send SMS messages regarding order status, or promotional information if you have opted in.
Who Personal Information is Shared With:
We may share your personal information with the following parties:
- Service Providers: Third-party vendors who assist us with payment processing, shipping, website hosting, and other services. These providers are contractually obligated to protect your information.
- Business Partners: In limited circumstances, we may share information with business partners to provide specific services.
- Legal Authorities: We may disclose information when required by law or to protect our rights or the rights of others.
- Affiliates: We may share information with our parent company, subsidiaries, or affiliates.
- SMS Consent: SMS consent is not shared with third parties for marketing purposes.
Data Security:
We take reasonable measures to protect your personal information from unauthorized access, use, or disclosure. However, no internet transmission or electronic storage system is completely secure.
Your Rights:
You have the following rights regarding your personal information:
- Access: You can request access to the personal information we hold about you.
- Correction: You can request that we correct any inaccurate or incomplete information. * Deletion: You can request that we delete your personal information (subject to legal limitations).
- Opt-Out: You can opt out of receiving marketing communications from us.
- SMS Opt-Out: You can opt out of SMS communications by replying “STOP” to any message you receive from us.
Cookies and Tracking Technologies:
We use cookies and similar technologies to collect website usage information. You can control cookies through your browser settings.
Changes to This Privacy Policy:
We may update this Privacy Policy from time to time. We will post any changes on our website.
Contact Us:
If you have any questions or concerns about this Privacy Policy, please contact us:
AlphaGraphics Bountiful – 265 S Main Street, Bountiful UT 84010 – 801-295-2400 – [email protected]